Brand: TangoEra — “Protocol Systems for the Human Upgrade” · Price range: $179–$399
Last updated: June 22, 2026
This Privacy Policy explains how TangoEra (operated by RhinoNexus Tech Limited) collects, uses, shares, and protects your information when you visit or make a purchase from our website, contact us, or interact with our services.
1) Who we are
Controller/Business: RhinoNexus Tech Limited (doing business as TangoEra).
Order & payment information (e.g., items purchased, order history, transaction metadata). Payment card details are handled by our payment processors; we do not store full card numbers.
Account information (if you create an account) such as login identifiers and preferences.
Customer support communications (e.g., emails, chat messages, attachments you send).
Device & usage data (e.g., IP address, device identifiers, browser type, pages viewed, referring URLs, approximate location derived from IP, timestamps).
Cookies and similar technologies (see “Cookies” below).
3) How we use your information
To provide and operate the website and services.
To process orders, payments, shipping, returns, refunds, and exchanges.
To communicate with you about your order, account, or requests.
To prevent fraud, abuse, and security incidents.
To analyze site performance and improve our products and customer experience.
To comply with legal obligations and enforce our policies.
With your consent, to send marketing communications (you can opt out anytime).
4) Legal bases (GDPR)
If you are in the EEA/UK, we process personal data under one or more of these legal bases:
Contract: to fulfill your purchase and provide requested services.
Legitimate interests: to secure, maintain, and improve our services and prevent fraud.
Consent: for certain cookies and marketing where required.
Legal obligation: for tax, accounting, and compliance requirements.
5) Cookies and similar technologies
We use cookies, pixels, and similar technologies to operate the site, remember preferences, understand usage, and support advertising/marketing (where applicable).
Essential cookies: required for core functionality (e.g., cart, checkout, security).
Analytics cookies: help us understand site usage and improve performance.
Marketing cookies: used to measure and deliver advertising (where enabled).
You can control cookies through your browser settings. Depending on where you live, you may also see a cookie banner or preference tool to manage non-essential cookies.
6) How we share your information (third parties)
We may share information with trusted service providers and partners to operate our business, including:
Payment processors (to process payments).
Shipping, logistics, and fulfillment providers (to deliver your order).
Customer support and communication tools (to respond to you).
Analytics and performance providers (to measure site performance).
Advertising/marketing partners (where applicable and subject to your choices).
Professional advisers (e.g., legal, accounting) and authorities when required by law.
We do not sell your personal information in the conventional sense. However, some jurisdictions (including certain U.S. states) may define “sale” or “sharing” broadly to include certain advertising or analytics practices.
7) Your choices and rights (CCPA/CPRA and U.S. state laws)
Depending on your state of residence, you may have rights to:
Know/access the personal information we collected and how it is used/shared.
Request deletion of personal information (subject to exceptions).
Correct inaccurate personal information.
Opt out of “sale” or “sharing” of personal information (as defined by law) and targeted advertising.
Limit the use/disclosure of sensitive personal information (where applicable).
Not be discriminated against for exercising your rights.
To submit a request, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.
8) Your rights (GDPR/UK GDPR)
If you are in the EEA/UK, you may have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Request erasure (“right to be forgotten”).
Restrict or object to certain processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with your local supervisory authority.
We may transfer, store, and process your information outside your country, including to locations where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.
10) Data retention
We keep personal information only as long as needed for the purposes described above, including to complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and why we collect it.
11) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
12) Children’s privacy
Our services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.
13) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates when changes were made. Continued use of our services after an update means you accept the updated policy to the extent permitted by law.
14) Contact
If you have questions or requests related to privacy, contact us at [email protected].